More Than New Design: HP Officejet Pro 8720 Tested

The HP Officejet Pro 8720 Inkjet Multifunction Printer has a new approach: in design, paper path, inks. This almost cries after an incoming test.

HP has the 8000 series Officejet Pro models completely revised and further developed. As first candidate PC World has the HP Officejet Pro 8720 brought to the lab. He solves the multifunction printer HP Officejet 8620 from which we have the time tested. Even the appearance of the newcomer has nothing to do with the predecessor. The case is white and dark gray. At the front, a large 4.3 inch (10.9 cm) touch-screen is emblazoned in the center.

TEST CONCLUSION: HP Officejet Pro 8720

TEST RESULT (NOTES) HP Officejet Pro 8720
Quality (40%) 1.86
Speed ​​(20%) 2.15
Handling (15%) 3.21
Features (15%) 2.85
Service (10%) 3.29
Appreciation / depreciation -0.35 (HP ePrint, Apple AirPrint, Gooogle Cloud Print, NFC, Mopria, Wi-Fi Direct, dual-scan)
Testnote Good (2.05)
Price-performance ratio inexpensive

With the HP Officejet Pro 8720 the manufacturer manages more than just a refresh of the model. The revised paper path particularly speeds up the duplex printing mode. The touch screen is large, comfortable and modern. At all, the multifunction printer is designed for throughput. It thus competing with the classic color laser printers and combiners. The HP Officejet Pro 8620 has already done this. This is now replaced, but remains recommendable since it is in the follow-up costs under the current model. Whosoever, however, the design of the predecessor model is too old, does not make a mistake even with the current device.


+ New design

+ Duplex printing, duplex scan

+ Good, big touch display

+ Low consequential costs


– no real switch

New paper management with the HP Officejet Pro 8720

HP has designed the paper path of the Officejet Pro 8720 again. It is used in the printer and lands with the printed side down in the paper tray. The mechanism is reminiscent of laser printers and has the advantage that the machine loses less speed with automatic two-sided printing (duplex), since the otherwise normal retraction of the sheet after printing the front side is omitted. In the test, the HP Officejet Pro 8720 confirms the speed gain: In simplex, it prints from 10 text pages to 30 seconds and reaches a remarkable 42 seconds in the same task in the duplex mode. And this, although he spends the last front and back printed page only after a small break.

The multifunction printer uses a new ink generation of pigmented inks. It has the identification number HP 953 and offers several ranges: The standard cartridges should be sufficient for 1000 black and 700 colored pages. In the XL variants, the cartridges range from 2000 pages in black-and-white and 1600 pages in color. In addition, there is an XXL black cartridge with the identification HP 957XL, which increases the range to 3000 pages. This is new and has not only Canon about the multifunction printer Pixma MX925 offer. In the consumption calculations on the basis of the highest filling quantity 1.7 cents for the black and white side – this is very favorable. A colored page can also be seen on the basis of an XL cartridge with 5.6 cent. In both cases, however, the site prices are above the results for the predecessor model HP Officejet Pro 8620. Here we came to 1.2 cents for the black and 4.2 cents for the colored sheet.

Quality – slight differences thanks to new inks

The new inks do not bring the high quality jumps, but change the print quality in details. The HP Officejet Pro 8720 prints a lot of black ink on the paper in the text print and normal mode. The letters remain neat, however, the readability is good. Only on fine lines do we see that the cover is too strong. The colors are usually very bright at HP. The manufacturer has slightly reduced the new inks. Nevertheless, there is little to do with the mixed documents with text, graphics and photos. On photo paper, we do not notice a big difference to the HP Officejet 8620. The paper also contributes to the luminosity of the colors. As before, skin tones are warm. In the copy mode, we see more details in the color copy than in the previous version. This can also be due to the quality of the scanner. It provides very sharp scans, which exaggerate in blue and green. Overall, however, the scan results are convincing.

Speed – very similar to the predecessor

Apart from the already mentioned fast duplex printing mode, the test shows little gain in speed compared to its predecessor. At the same time, however, the HP Officejet Pro 8720 performs its tasks quickly, whether in print, scanning or copying. This shows 5 black-and-white copies in 26 seconds as well as a preliminary scan in 10 seconds, the HP by the way called “Viewer”.

Round office equipment

The touch screen is the switching center for the stand-alone operation of the HP Officejet Pro 8720. It is strongly oriented on a smartphone display. For quick access, you can wipe down a bar from the top, which makes settings such as settings, WLAN, NFC, cloud services and ink infor- ms directly accessible. The bottom bar of the display is designed for basic printing, scanning and copying. In the middle of the icons for additional applications are like scanning to USB stick or the ID card copy. The latter is somewhat peculiar. The touch screen responds very quickly to the finger pressure and provides enough space for finger commands in every menu level.

A maximum of 250 sheets can fit in the multipurpose printer tray. The tray is designed for up to 150 sheets. Very praiseworthy is that the HP Officejet Pro 8720 not only double-sided, but also scans. The ports include USB , WLAN and LAN. At the same time, the device can be addressed via NFC and Wi-Fi Direct and offers a USB host interface. In addition to the in-house service HP ePrint, mobile printing works with Apple Airprint, Google Cloudprint and the “HP AiO Remote” app. These can be connected via HP Connected direct access to cloud services like Google Drive produced.


HP Officejet Pro 8720 (Rating: 2.85)


USB, Ethernet, Wi-Fi 802.11n


Document feeder, flatbed scanner, screen, duplex, duplex scan, borderless, direct printing


Iris OCR, HP Help, Study on the Evaluation of OJ Pro 8720


Windows Vista, 7, 8, 10, Linux, Mac OS

Faxing without PC possible



HP Officejet Pro 8720 (Rating: 2.15)

Print (b / w): 1 page text, quality mode / 10 pages text, normal mode / graphics, normal mode / graphics, quality mode

1:08 / 0:30 / 0:20 / 0:47 minutes

Print (color): 10 pages PDF / A4 photo, normal mode / A4 photo, photo paper / randl. Photo (10 x 15 cm)

1:25 / 0:31 / 1:20 / 0:56 minutes

Scanning: color, text, preview, grayscale

0:10 / 0:08 / 0:08 / 0:08 minutes

Copy (b / w): 5 pages, 1 page

0:26 / 0:15 minutes

Copy (color): 1 page

0:16 Minutes



HP Officejet Pro 8720

Power consumption: Off / Sleep mode / Operation

0.3 / 1.6 / 35.0 watts

Side cost: black and white / color

1.7 / 5.6 cents per page


HP Officejet Pro 8720

Test category

Multifunction devices

Multifunction device manufacturer


Internet address of HP

our site

Price (suggested retail price)

309 euros

HP’s technical hotline


Manufacturer’s warranty

12 months



HP Officejet Pro 8720

Printing technology / number of printing inks / number of cartridges

Inkjet / 4/4

Driver version: printer / scanner

38.1.1835.56792 / 38.1.1859.57182


HP Officejet Pro 8720


Print (b / w): text, quality mode / text, normal mode / graphics, normal mode / graphics, quality mode

Very good / very good / good / goodgut

Print (color): PDF, normal mode / A4 photo, normal mode / A4 photo, quality mode / randl. Photo (10 x 15 cm), high quality mode

Good / very good / very good / goodgut

Print: Color chart (hits)

13 of 24

Scan: Screen

very sharp

Scanning – hits: colorless / too light / too dark


Scanning – Color Stitch: Red / Green / Blue / Yellow


Scanning: Total impression

very good

Copy (b / w)


Copy (color)



Software: Printer / Scanner

good Good

Transport lock / manual: detailed / German / printed / as PDF

No / yes / yes / no / no

Control panel / cartridge replacement / colors individually interchangeable / space requirement / processing / paper transport / max. Paper stock

Very simple / easy / yes / 2648 cm² / very good / very good / 250 sheets



12 months

Service-Hotline / German-speaking / available (hours) / continuous / accessible via e-mail

01805/652180 / yes / 9.5 / yes / yes

Website / English / Manual download / drivers and firmware / support programs

our site / Yes / Yes / Yes / Yes